# Welcome to FullContact Support

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# Reaching FullContact Support

On this page

- Does FullContact offer phone support?
- Does FullContact offer live chat or online chat?

## **Does FullContact offer phone support?**

Not at this time. However, the most efficient way to contact our Support team is via **email** ([support@fullcontact.com](mailto:support@fullcontact.com)) or from our [Support Web form](https://support.fullcontact.com/portal/en/newticket).

_\* We typically reply in less than 24 Hours._

_\* We are Online from 7.30 AM to 7.30 PM MDT (Mon-Fri)_

## **Does FullContact offer live chat or online chat?**

We offer live/online chat for our API customers in the [API Portal](https://platform.fullcontact.com/) and [Support Platform](https://support.fullcontact.com/portal/en/newticket).

_\* Note: Offline chat messaging will forward to our service desk!_

**I have a feature request, where can I submit it?**

Please submit feature requests to our [Support Team](https://support.fullcontact.com/portal/en/newticket). When we receive these, we will escalate the request, so we may consider it in our future offerings - we thrive on client input!