Services Agreement

Effective: May 15, 2025, for current users, and upon acceptance for new users.

These terms form a part of the legal agreement between you and FullContact. If you have any questions about these terms, please contact us at legal@fullcontact.com.

BY ACCEPTING THIS SERVICES AGREEMENT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS SERVICE AGREEMENT.

1. Definitions. As used in the Agreement:

• API means the application program interface software in source code or executable code form.
• API Documentation means the documentation and specifications for APIs that are published by FullContact.
• Applicable Laws means treaties, laws, rules, regulations, or ordinances applicable to the provision or use of the FullContact Data Service.
• Customer Application means the manner in which Customer uses and distributes FullContact Data as described in an Order Form.
• Customer Privacy Policy means Customer’s conspicuously posted privacy policy associated with any website or application operated by Customer.
• Derived Insights means any data, reports or other output developed by Customer that is derived from FullContact Data.
• Third Party End User means any independent contractor or non-employee representative of Customer.
• FullContact Data means data collected by FullContact, Public Data, and/or data from FullContact’s data licensors.

2. Licenses and Restrictions.

a. FullContact will provide Customer with the FullContact Data Services as specified in the applicable Order Form.

b. FullContact hereby grants Customer a limited, non-exclusive license to use the FullContact Data solely for the Permitted Uses.

c. Customer will not use FullContact Data or FullContact Data Services to determine any person’s employability or credit worthiness, or in violation of any applicable laws.

2. e. Permitted Use. Customer may only use the FullContact Data and FullContact Services solely in accordance with the Permitted Uses described in Customer’s Order Form.

3. Customer Application and End User Use. If Customer makes the FullContact Data available to Third Party End Users through a Customer Application, the terms contained in Exhibit A shall apply.

4. Submitted Information.

a. License to Submitted Information: Customer grants FullContact a worldwide, revocable, license to use Submitted Information.

b. Customer represents and warrants that:

• Customer maintains a Customer Privacy Policy.
• Customer has obtained all rights necessary to authorize FullContact to use the Submitted Information.

5. Confidentiality and Security Requirements.

a. Confidential Information: Each party agrees to keep confidential all Confidential Information disclosed.

b. Security and Privacy of Personal Data: Each party shall provide security controls to prevent unauthorized access to Personal Data.

6. Fees; Payment Terms; Taxes.

a. Customer agrees to pay all fees applicable to the FullContact Services.

7. Term and Termination; Data Deletion; Survival.

a. This Service Agreement will commence upon the Effective Date and may continue until all Order Forms have expired.

b. Either party may terminate the Agreement for cause upon written notice.

c. Upon termination, Customer will delete all FullContact Data within thirty (30) days.

8. Indemnity.

a. FullContact agrees to defend and indemnify Customer against claims arising from FullContact’s violation of laws.

9. Limited Warranty; Disclaimers.

a. FullContact warrants it will provide services in accordance with requirements.

10. Limitation on Liability.

a. In no event shall either party be liable for any indirect, consequential damages arising from the Agreement.

11. Forum, Mandatory Arbitration, and Class Action Waiver.

a. Disputes will be settled through arbitration.

12. General.

a. Notable provisions include notices, assignment, and force majeure clauses.

Exhibit A

CUSTOMER APPLICATION AND THIRD PARTY END USER DATA USE TERMS

These terms apply when Customer makes the FullContact Data available to Third Party End Users.

a. Customer Application Policy. The Customer Application must not violate any rights or applicable laws.

b. Third Party End User Agreement. Restriction requirements apply to Third Party End Users.

Exhibit B

THIRD PARTY END USER APPLICATION AND FOURTH PARTY END USER DATA USE TERMS

a. Third Party End User Application. A Third Party End User Application must comply with the Agreement.

b. Fourth Party End User Agreement. Customer ensures compliance and cooperation with obligations regarding fourth party end users.

Exhibit C

DATA DELETION ACKNOWLEDGMENT

This acknowledges Customer has deleted all FullContact Data upon termination of this Agreement.